Press Release: Zendesk Announces Fourth Quarter -2-
The outcome of the events described in these forward-looking statements is subject to known and unknown risks, uncertainties, and other factors that may cause Zendesk's actual results, performance, or achievements to differ materially, including (i) the effect of uncertainties related to the COVID-19 pandemic on U.S. and global markets, Zendesk's business, operations, revenue results, cash flow, operating expenses, hiring, demand for its solutions, sales cycles, customer retention, and its customers' businesses and industries; (ii) other adverse changes in general economic or market conditions; (iii) Zendesk's ability to adapt its products to changing market dynamics and customer preferences or achieve increased market acceptance of its products; (iv) Zendesk's ability to effectively expand its sales capabilities; (v) Zendesk's substantial reliance on its customers renewing their subscriptions and purchasing additional subscriptions; (vi) our ability to optimize the pricing for our solutions; (vii) Zendesk's expectation that the future growth rate of its revenues will decline, and that, as its costs increase, Zendesk may not be able to generate sufficient revenues to achieve or sustain profitability; (viii) the intensely competitive market in which Zendesk operates and the difficulty that Zendesk may have in competing effectively; (ix) Zendesk's ability to effectively market and sell its products to larger enterprises; (x) Zendesk's ability to introduce and market new products and to support its products on a shared services platform; (xi) Zendesk's ability to maintain and develop its strategic relationships with third parties; (xii) Zendesk's reliance on third party services, including services for hosting, email, and messaging; (xiii) Zendesk's ability to securely maintain customer data and prevent, mitigate, and respond effectively to both historical and future data breaches and to securely maintain customer data; (xiv) Zendesk's ability to effectively manage its growth and organizational change, including its international expansion strategy; (xv) Zendesk's ability to integrate acquired businesses and technologies successfully or achieve the expected benefits of such acquisitions; (xvi) Zendesk's ability to comply with privacy and data security regulations; (xvii) potential service interruptions or performance problems associated with Zendesk's technology and infrastructure; (xviii) the development of the market for software as a service business software applications; (xix) real or perceived errors, failures, or bugs in its products; (xx) Zendesk's ability to accurately forecast expenditures on third-party managed hosting services; and (xxi) the amount and timing of any determination of real estate impairments relating to expected lease abandonment matters.
The forward-looking statements contained in this press release are also subject to additional risks, uncertainties, and factors, including those more fully described in Zendesk's filings with the Securities and Exchange Commission, including its Quarterly Report on Form 10-Q for the quarter ended September 30, 2020. Further information on potential risks that could affect actual results will be included in the subsequent periodic and current reports and other filings that Zendesk makes with the Securities and Exchange Commission from time to time, including its Annual Report on Form 10-K for the year ended December 31, 2020.
Forward-looking statements represent Zendesk's management's beliefs and assumptions only as of the date such statements are made. Zendesk undertakes no obligation to update any forward-looking statements made in this press release to reflect events or circumstances after the date of this press release or to reflect new information or the occurrence of unanticipated events, except as required by law.
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February 04, 2021 16:15 ET (21:15 GMT)