VRNT

Verint Systems Inc. helps brands build customer relationships. The Company helps organizations close the Engagement Capacity Gap with its Verint Customer Engagement Cloud Platform. Its Verint Customer Engagement Platform is used by approximately 10,000 organizations in 180 countries to draw on the advancements in artificial intelligence (AI), analytics and open cloud architecture to elevate the customer experience. The Verint Platform is agnostic to communication infrastructure choices and integrates with brands' existing contact center as-a-service (CCaaS), unified communications-as-a-service (UCaaS) and communications platform-as-a-service (CPaaS) solutions. The Verint Platform includes an Engagement Data Hub. Interaction data captured from multiple voices, video, digital and social communication systems, experience data captured from multiple survey systems, and enrichment data from systems of record, are unified and managed in a single data hub at the core of the platform.