CCRC

China Customer Relations Centers, Inc. is a business process outsourcing (BPO) service provider focusing on the complex, voice-based and online based segments of customer care services, including customer relationship management, technical support, sales, customer retention, marketing surveys and research for certain major enterprises in China. The Company’s line of services include inbound customer care service, outbound customer care service and online customer care service. Its inbound customer care service includes answering service hotlines in China, 24 hours a day, 7 days a week. Its outbound customer care service includes outbound cold calling services such as selling China Mobile’s color ring back tones. Its online customer care service is an alternative to its inbound customer care service. In addition, the Company also provides outsourcing services to its clients.