Vivid Seats Inc. is an online ticket marketplace that utilizes its technology platform to connect fans of live events with ticket sellers. Its segments include Marketplace and Resale. Marketplace segment acts as an intermediary between ticket buyers, sellers, and partners. Marketplace segment is engaged in processing ticket sales for live events and facilitating the booking of hotel rooms and packages on its websites and mobile applications, including Vivid Seats, Vegas.com, LLC, and Wavedash Co., Ltd. It also processes ticket sales for various distribution partners (its Private Label Offering). Using its online platform, it facilitates customer payments, deposits and withdrawals, coordinates ticket deliveries, and provides customer service. Resale segment acquires tickets to resell on secondary ticket marketplaces, including its own. Resale segment provides internal research and development support for Skybox and supplements its ongoing efforts to deliver seller software and tools.