SoundThinking Deploys CrimeTracer For Up To 10 Law Enforcement Agencies In Texas; Announces General Availability Of SafetySmart Field Agent To All ShotSpotter Agencies

Benzinga · 1d ago

The agreement represents the largest deal in CrimeTracer's history and will expand access to connected investigative intelligence across the TAG network, enabling participating Centers to search law enforcement data across jurisdictional boundaries and uncover relationships that might otherwise remain hidden.

The TAG program physically establishes regional collocated operational centers where local police, sheriffs, DPS and district attorneys work side-by-side with the aim to identify and disrupt organized criminal networks, share intelligence, coordinate investigations and prosecutions, and reduce violent crime associated with gang activity. But the information needed to support those investigations often resides in separate records management systems, arrest databases, jail records and incident reports across different jurisdictions. Investigators can spend hours manually searching these systems to piece together evidence and connections.

CrimeTracer delivers connected investigative intelligence, enabling investigators to search more than 1 billion CJIS-compliant law enforcement records from across the US in seconds. With more than 50 data types, 3,000 data sources and records spanning more than 2,100 agencies, CrimeTracer is designed to help investigators identify known gang affiliations and associations, reveal hidden connections between suspects, vehicles and locations, and support faster case development and prosecutions.

SoundThinking is making Field Agent available to ShotSpotter agencies at no additional charge for up to 20 users per agency during the first year.

Introduced earlier this year with more than 20 beta agencies, Field Agent helps public safety personnel turn operational information into actionable insights without overburdening limited analyst resources. Using natural-language questions, personnel can analyze ShotSpotter data, identify trends, and generate maps, charts, incident summaries and draft briefings. By combining analysis and reporting in a single conversational experience, Field Agent reduces manual tasks and helps personnel across the agency make better-informed operational decisions.