Seven departments including the Ministry of Commerce issued a notice on implementing the “Five Excellent” actions for quality e-commerce. The notice states that a full-link quality control system will be established. Guide e-commerce platforms to establish a chief quality officer system, supervise the systematic and systematic construction of quality management systems, and improve online service quality evaluation systems. Deepen government data verification and empowerment, support the provision of in-platform merchant license information verification and comparison to e-commerce platforms, and improve the efficiency of platform qualification review and risk prevention and control. Promote e-commerce platforms to use electronic authentication services provided by honest service providers, improve service quality, and enhance the reliability and convenience of contract signing.

Zhitongcaijing · 3d ago
Seven departments including the Ministry of Commerce issued a notice on implementing the “Five Excellent” actions for quality e-commerce. The notice states that a full-link quality control system will be established. Guide e-commerce platforms to establish a chief quality officer system, supervise the systematic and systematic construction of quality management systems, and improve online service quality evaluation systems. Deepen government data verification and empowerment, support the provision of in-platform merchant license information verification and comparison to e-commerce platforms, and improve the efficiency of platform qualification review and risk prevention and control. Promote e-commerce platforms to use electronic authentication services provided by honest service providers, improve service quality, and enhance the reliability and convenience of contract signing.