Recently, the General Administration of Market Regulation approved the publication of the national standard “Barrier-free Taxi Operation Service Specification” to guide relevant enterprises to continuously improve the quality of taxi operation services for people with disabilities, the elderly, and other groups with barrier-free travel needs. In terms of enterprise management, the standard requires enterprises to establish barrier-free operation service management systems and emergency plans, and include the use of special devices and basic sign language communication in driver skills training. Various reservation channels such as mobile apps and artificial hotlines are provided, and relevant information should be prominently publicized. Barrier-free operation service quality inspections are carried out regularly. The inspection covers aspects such as reservation information services, the status of special devices, passenger cabin facilities, hygiene, and complaint channels. (The city speaks a new language

Recently, the General Administration of Market Regulation approved the publication of the national standard “Barrier-free Taxi Operation Service Specification” to guide relevant enterprises to continuously improve the quality of taxi operation services for people with disabilities, the elderly, and other groups with barrier-free travel needs. In terms of enterprise management, the standard requires enterprises to establish barrier-free operation service management systems and emergency plans, and include the use of special devices and basic sign language communication in driver skills training. Various reservation channels such as mobile apps and artificial hotlines are provided, and relevant information should be prominently publicized. Barrier-free operation service quality inspections are carried out regularly. The inspection covers aspects such as reservation information services, the status of special devices, passenger cabin facilities, hygiene, and complaint channels. (The city speaks new language