ServiceTitan report shows 62% of US commercial contractors pilot or deploy AI

PUBT · 1d ago
ServiceTitan report shows 62% of US commercial contractors pilot or deploy AI
  • ServiceTitan released its 2026 Commercial State of the Trades report based on a survey of more than 1,000 U.S. commercial service contractors.
  • Profitability focus sharpened, with 42% ranking net profit margins as a top-three goal; 40% cited cash flow, up from 28%.
  • Cash conversion lagged: 82% invoice within three days of job completion; 96% wait at least 15 days for payment.
  • AI adoption accelerated, with 62% piloting or deploying AI; 33% actively using it or embedding it across operations.
  • Measured ROI remained limited: 59% of AI users saw positive impact; 15% reported significant positive impact with clear ROI.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ServiceTitan Inc. published the original content used to generate this news brief via GlobeNewswire (Ref. ID: 202609240900PRIMZONEFULLFEED9833070) on September 24, 2026, and is solely responsible for the information contained therein.