On September 5, Guangzhou consumers claimed on social media that they had bought sushi at Sam's Club and when they went home to eat it, they found a foreign object suspected to be a parasite on the salmon slices, and translucent filamentous worms were visible in the texture of the meat. On September 8, Sam responded, “Sam places great importance on food safety and the member experience. After receiving feedback from members, we immediately carried out verification. We collaborated with the supplier to verify the videos and images provided by the members to confirm that the translucent filament mentioned in the online video is not a parasite. It is a fish fat line formed naturally during salmon cutting and processing, and is a normal fish tissue. In the initial communication with the members, misunderstandings were caused by inaccurate communication. Through our timely communication and clarification, the members have resolved the misunderstandings, and the incident has now been properly resolved.” Sam said that salmon products in Sam's member stores are produced, processed and sold in strict accordance with national food safety standards, and strict quality control tests are carried out throughout the process to ensure product safety and compliance.

On September 5, Guangzhou consumers claimed on social media that they had bought sushi at Sam's Club and when they went home to eat it, they found a foreign object suspected to be a parasite on the salmon slices, and translucent filamentous worms were visible in the texture of the meat. On September 8, Sam responded, “Sam places great importance on food safety and the member experience. After receiving feedback from members, we immediately carried out verification. We collaborated with the supplier to verify the videos and images provided by the members to confirm that the translucent filament mentioned in the online video is not a parasite. It is a fish fat line formed naturally during salmon cutting and processing, and is a normal fish tissue. In the initial communication with the members, misunderstandings were caused by inaccurate communication. Through our timely communication and clarification, the members have resolved the misunderstandings, and the incident has now been properly resolved.” Sam said that salmon products in Sam's member stores are produced, processed and sold in strict accordance with national food safety standards, and strict quality control tests are carried out throughout the process to ensure product safety and compliance.