ServiceNow says India enterprise AI investment jumps 119% in 2026 study

PUBT · 2d ago
ServiceNow says India enterprise AI investment jumps 119% in 2026 study
  • ServiceNow research shows India’s enterprise AI investment rose 119% in one year, above the 110% global average.
  • AI spend reached 16.6% of average IT budgets, projected to rise to 21.3% by 2027.
  • Only 22% of Indian enterprises have AI testing, auditing, risk assessment; governance score stands at 55/100.
  • Deployment outpaces autonomy: 54% are using AI agents, while 11% have moved to autonomous workflows.
  • Fragmented infrastructure persists: 18% report replacing legacy silos with an integrated platform; AI-enabled workflows scored 41/100.


Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. ServiceNow Inc. published the original content used to generate this news brief on September 08, 2026, and is solely responsible for the information contained therein.