Little by little, the number of new branches added by affiliated companies this year has surpassed that of the whole of last year, and a service dispute between brand stores and takeaway riders has attracted attention. According to media reports, recently, a takeaway rider posted a video saying that when picking up food at the “1 o'clock” store and inquiring about the progress, the clerk replied “if you can take it, take it; if you can't pick it up, roll away.” On August 24, the 1 point side responded that the company had contacted the rider and is currently actively communicating and dealing with it. According to the Tianyancha App, Shenggen Restaurant Management Co., Ltd., a company related to Little Milk Tea, was established in August 2011 with a registered capital of 8 million yuan, wholly-owned by EAGLE INFRASTRUCTURE FUND LIMITED. Branch information shows that since 2026, the company has established 8 branches, all of which are still in operation. According to equity penetration information, the company's foreign investors involved not only catering management, but also food production and sales enterprises. As branches continue to expand and the business chain covers aspects such as catering management and food supply, this dispute not only tests the ability of individual stores to handle customer complaints, but also reflects whether the speed of chain brand expansion can synchronize with first-line service standards.

Little by little, the number of new branches added by affiliated companies this year has surpassed that of the whole of last year, and a service dispute between brand stores and takeaway riders has attracted attention. According to media reports, recently, a takeaway rider posted a video saying that when picking up food at the “1 o'clock” store and inquiring about the progress, the clerk replied “if you can take it, take it; if you can't pick it up, roll away.” On August 24, the 1 point side responded that the company had contacted the rider and is currently actively communicating and dealing with it. According to the Tianyancha App, Shenggen Restaurant Management Co., Ltd., a company related to Little Milk Tea, was established in August 2011 with a registered capital of 8 million yuan, wholly-owned by EAGLE INFRASTRUCTURE FUND LIMITED. Branch information shows that since 2026, the company has established 8 branches, all of which are still in operation. According to equity penetration information, the company's foreign investors involved not only catering management, but also food production and sales enterprises. As branches continue to expand and the business chain covers aspects such as catering management and food supply, this dispute tests not only the ability of individual stores to handle customer complaints, but also reflects whether the speed of chain brand expansion can synchronize with first-line service standards.