On August 24, the topic “Why is a no-seat ticket the same price as a second-class seat” hit the headlines. Many netizens reported that the price of a no-seat ticket is the same as a second-class ticket, but a no-seat ticket does not provide a fixed seat, and the rationality of the pricing is questionable. In response, Railway 12306 customer service stated that the full name of an unseated ticket is an “unfixed seat ticket,” and it is in the same category and class as a second-class seat, so the price is consistent. Currently, it is impossible to reduce the price of an unseated ticket alone. High-speed rail seats are equipped with indicators. Green and yellow indicate that the seat is unoccupied or not sold. Unseated passengers can take a temporary break, but passengers with tickets need to give up their seats after getting on the bus. In response to suggestions on ticket price differentiation, customer service said they have recorded and will give feedback. Furthermore, according to customer service, not all second-class high-speed rail seats sell unseated tickets; only on some routes and during peak operating periods, a small number of unseated tickets will be sold in an appropriate amount to meet travelers' travel needs, and the number is usually small.

On August 24, the topic “Why is a no-seat ticket the same price as a second-class seat” hit the headlines. Many netizens reported that the price of a no-seat ticket is the same as a second-class ticket, but a no-seat ticket does not provide a fixed seat, and the rationality of the pricing is questionable. In response, Railway 12306 customer service stated that the full name of an unseated ticket is an “unfixed seat ticket,” and it is in the same category and class as a second-class seat, so the price is consistent. Currently, it is impossible to reduce the price of an unseated ticket alone. High-speed rail seats are equipped with indicators. Green and yellow indicate that the seat is unoccupied or not sold. Unseated passengers can take a temporary break, but passengers with tickets need to give up their seats after getting on the bus. In response to suggestions on ticket price differentiation, customer service said they have recorded and will give feedback. Furthermore, according to customer service, not all second-class high-speed rail seats sell unseated tickets; only on some routes and during peak operating periods, a small number of unseated tickets will be sold in an appropriate amount to meet travelers' travel needs, and the number is usually small.