Recently, the Chongqing Municipal Market Supervision Bureau issued a notice on quality supervision and spot checks of 31 types of products, including household paper products. Eleven batches of tissues failed the sampling inspection. Among them, 1 batch of Qingfeng brand toilet paper was found to have failed the tensile resistance index. On August 4, the customer service of Qingfeng's official flagship store said that after thorough investigation and verification, during production and commissioning of the batch of toilet paper involved, there were deviations in the grinding process parameter adjustment. In the process of process optimization to pursue the soft feel of the paper, the longitudinal tensile resistance index fluctuated, exceeding the requirements of national standards. This problem is only due to negligent process control in a single batch. There is no problem with the raw materials themselves, and there are no similar abnormalities in large-scale batch products. According to the customer service, the batch of products involved has been removed from the shelves and sealed through all channels, and a full explanation of the reason and rectification plan have been submitted to the supervisory authorities. Furthermore, any consumer who bought the batch of products involved can apply for a free return with a proof of purchase, and all related expenses are borne by them.

Zhitongcaijing · 2d ago
Recently, the Chongqing Municipal Market Supervision Bureau issued a notice on quality supervision and spot checks of 31 types of products, including household paper products. Eleven batches of tissues failed the sampling inspection. Among them, 1 batch of Qingfeng brand toilet paper was found to have failed the tensile resistance index. On August 4, the customer service of Qingfeng's official flagship store said that after thorough investigation and verification, during production and commissioning of the batch of toilet paper involved, there were deviations in the grinding process parameter adjustment. In the process of process optimization to pursue the soft feel of the paper, the longitudinal tensile resistance index fluctuated, exceeding the requirements of national standards. This problem is only due to negligent process control in a single batch. There is no problem with the raw materials themselves, and there are no similar abnormalities in large-scale batch products. According to the customer service, the batch of products involved has been removed from the shelves and sealed through all channels, and a full explanation of the reason and rectification plan have been submitted to the supervisory authorities. Furthermore, any consumer who bought the batch of products involved can apply for a free return with a proof of purchase, and all related expenses are borne by them.