Zoom (ZM) Stock May Be A Bargain On Fresh AI Sales Tools

Simply Wall St · 1d ago

Zoom Communications stock has rebounded over the past few years, yet the current price still screens as cheap on several valuation checks. With the Discounted Cash Flow (DCF) intrinsic value estimate also suggesting upside relative to the market price, investors are weighing whether the recent news on AI products and leadership changes is already reflected in the share price.

  • Over the last 5 years the share price has declined about 77%, which means long term holders are still under water even after the recent recovery.
  • New AI driven tools in Zoom Revenue Accelerator and a stronger push into the Asia Pacific region may support expectations for future cash flows, while any slowdown in adoption of these offerings remains a key risk for how the stock is valued.
  • Zoom Communications currently looks undervalued on most of Simply Wall St's checks, with 5 of 6 suggesting the stock trades below their estimated fair value.

The issue now is whether the current discount to the DCF based intrinsic value and broader valuation checks offers enough margin of safety after the share price recovery.

Zoom Communications delivered 23.2% returns over the last year. See how this stacks up to the rest of the Software industry.

Is Zoom Communications Still Cheap on Cash Flow?

The Discounted Cash Flow (DCF) model estimates what Zoom Communications is worth today based on projected future cash flows. Zoom generated about $1.91b in free cash flow over the last twelve months, and the model assumes these cash flows continue to grow over time rather than shrink.

On these assumptions, the DCF points to an intrinsic value of about $113 per share, which sits above the current market price and indicates the stock is 19.0% undervalued. The recent rollout of new AI features in Zoom Revenue Accelerator provides a product angle that helps explain why cash flow projections in the model are supportive, even if actual adoption ultimately differs from expectations.

Taken together, the cash flow based estimate suggests Zoom Communications stock currently appears undervalued according to the model’s assumptions.

Our Discounted Cash Flow (DCF) analysis suggests Zoom Communications is undervalued by 19.0%. Track this in your watchlist or portfolio, or discover 49 more high quality undervalued stocks.

ZM Discounted Cash Flow as at Jul 2026
ZM Discounted Cash Flow as at Jul 2026

Head to the Valuation section of our Company Report for more details on how we arrive at this Fair Value for Zoom Communications.

Does Zoom Communications Look Undervalued on Earnings?

P/E is a useful yardstick for Zoom Communications because it already reports positive earnings and sits in a profitable part of the Software sector. Right now the stock trades on a P/E of about 13.0x, which is well below the Software industry average of roughly 29.3x and far under the peer group average of about 62.9x. On simple comparisons, the market is paying a much lower price for each dollar of Zoom Communications earnings than for many other software stocks.

Simply Wall St’s more tailored fair P/E, which factors in Zoom Communications size, margins and sector risks, sits at about 20.0x. That is still meaningfully above the current 13.0x, which indicates a sizeable valuation gap even after the recent share price recovery.

On the P/E multiple, Zoom Communications stock currently appears undervalued relative to both its sector and the fair ratio estimate.

NasdaqGS:ZM P/E Ratio as at Jul 2026
NasdaqGS:ZM P/E Ratio as at Jul 2026

See what the numbers say about this price — find out in our valuation breakdown.

The Zoom Communications Narrative: What Would Justify Today's Price?

Simply Wall St Narratives pick up where the valuation checks for Zoom Communications leave off. They show what kind of growth, margins and earnings path would need to play out for the stock to be worth meaningfully more or less than today’s price on the Community page. Rather than relying on a single multiple or model, each narrative lays out the assumptions behind its fair value so you can compare them with future results as they are reported.

Community views on Zoom Communications are split between a steady AI platform story and concerns that competition and commoditisation cap the upside.

Bull case: 20% undervalued

"Strong and accelerating adoption of AI-powered features, such as AI Companion, Virtual Agent 2.0, and Contact Center Elite, demonstrates growing customer reliance on advanced collaboration and productivity tools…"

Read the full Bull Case to see why Zoom Communications could be undervalued

Bear case: 7% overvalued

"The increasing commoditization of communications platforms is likely to compress margins and accelerate customer churn for Zoom, as feature parity and aggressive pricing among competitors threaten both revenue growth and profitability…"

Read the full Bear Case to see why Zoom Communications could be overvalued

Do you think there's more to the story for Zoom Communications? Head over to our Community to see what others are saying!

The Bottom Line

Zoom Communications screens as undervalued on both the Discounted Cash Flow (DCF) intrinsic value estimate and the earnings multiple checks, which point in the same direction. Together, they suggest the current price already bakes in cautious expectations despite recent product news. From here, the key question is whether Zoom Communications can turn its AI offerings and product suite into durable cash flows without eroding margins. That tension between potential AI driven upside and the risk of slower adoption or tougher competition is likely to decide whether the current discount proves attractive or a value trap.

This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned.