OpenAI said it is launching an enterprise product called OpenAI Presence, which can deploy AI agents in customers and internal workflows to answer questions, solve problems, and invoke company systems. Presence supports real-time interactive experiences in voice and chat scenarios, including customer support, outbound sales, and high-risk internal workflows. It is currently available to eligible enterprise customers in the form of a deployable product through a limited formal opening plan.

OpenAI said it is launching an enterprise product called OpenAI Presence, which can deploy AI agents in customers and internal workflows to answer questions, solve problems, and invoke company systems. Presence supports real-time interactive experiences in voice and chat scenarios, including customer support, outbound sales, and high-risk internal workflows. It is currently available to eligible enterprise customers in the form of a deployable product through a limited formal opening plan.