Adyen report shows 64% of Australians uneasy with AI completing purchases

• Adyen’s 2026 Australia Retail Report flags rapid AI adoption by enterprise retailers, with 100% investing in AI-driven shopping tools.
• Consumer trust trails at checkout: 64% of Australians feel uncomfortable letting AI complete purchases; 26% are comfortable; 5% fully comfortable.
• Payment reliability emerges as a key risk: 62% say payment errors hurt retailer perception; 24% avoid a retailer after failure; 15% switch.
• Security checks look supportive for conversion: 91% prioritize security over speed; 36% use biometrics; 35% feel safer with multiple verifications.
• Retail priorities center on protecting direct customer relationships (63%), competitive pressure (55%), automation or cost reduction (51%).

Disclaimer: This news brief was created by Public Technologies (PUBT) using generative artificial intelligence. While PUBT strives to provide accurate and timely information, this AI-generated content is for informational purposes only and should not be interpreted as financial, investment, or legal advice. Adyen NV published the original content used to generate this news brief on July 21, 2026, and is solely responsible for the information contained therein.