9 departments including the Ministry of Commerce: Increase support for domestic service enterprises

The Zhitong Finance App learned that 9 departments including the Ministry of Commerce issued a notice to issue “Certain Policies and Measures to Promote the High-Quality Development of the Domestic Service Industry”, which mentions increasing support for domestic service enterprises. Guide domestic service enterprises to participate in the construction of a long-term care service system. Support eligible domestic service companies to provide long-term care insurance home services. Domestic service workers are encouraged to actively participate in vocational training and vocational skill rating certification for long-term caregivers. Strengthen social security for domestic service workers. Improve the social security system for people with flexible employment, and increase the participation rate of domestic service workers with flexible employment. Guide domestic service platform enterprises to support flexible employment of domestic service workers to participate in employee pension insurance and medical insurance in accordance with methods such as “individual voluntary+platform subsidy”.

The original text is as follows:

Notice from 9 departments including the Ministry of Commerce on issuing “Certain Policies and Measures to Promote the High-Quality Development of the Domestic Service Industry”

Central Internet Information Office, National Development and Reform Commission, Ministry of Education, Ministry of Public Security, Ministry of Civil Affairs, Ministry of Finance, Ministry of Human Resources and Social Security, Ministry of Commerce, General Administration of Market Supervision, General Administration of Financial Supervision, National Bureau of Statistics, National Health Insurance Administration, Supreme People's Court, All-China Women's Federation, National Federation of Trade Unions, provinces, autonomous regions, municipalities directly under the Central Government and planned separate cities, Xinjiang Production and Construction Corps business, development reform, education, public security, civil affairs, human resources and social security, market supervision departments, health insurance, and the High People's Court:

In order to thoroughly implement the decisions and arrangements of the Party Central Committee and the State Council on the development of the domestic service industry and promote the high-quality development of the domestic service industry, the Ministry of Commerce, the National Development and Reform Commission, the Ministry of Education, the Ministry of Public Security, the Ministry of Civil Affairs, the Ministry of Human Resources and Social Security, the General Administration of Market Supervision, the National Health Insurance Administration, the Supreme People's Court and other departments have formulated “Certain Policies and Measures to Promote the High-Quality Development of the Domestic Service Industry”, which is now being issued. Please implement them in line with actual practice.

Ministry of Commerce National Development and Reform Commission Ministry of Education

Ministry of Public Security Ministry of Civil Affairs Ministry of Human Resources and Social Security

General Administration of Market Regulation, National Health Insurance Administration, Supreme People's Court

July 13, 2026

On promoting the high-quality development of the domestic service industry

A number of policy measures

The domestic service industry is an important field to promote consumption, benefit people's livelihood, and stabilize employment. In order to promote the high-quality development of the domestic service industry and better meet people's needs for a better life, the study proposes the following policies and measures.

I. Increase support for domestic service enterprises

(1) Cultivate domestic service brand enterprises. Encourage regions that are in a position to do so to support domestic service enterprises to innovate service models, explore intelligent scenarios, expand home care services, and promote the standardization, professionalization and industrialization of domestic service. (Ministry of Commerce, Ministry of Finance and other departments are responsible according to the division of responsibilities)

(2) Innovate domestic service insurance products. Encourage insurance companies to develop insurance products suitable for the domestic service industry, provide protection for risks such as personal injury, property loss, and liability faced by domestic service workers and employers, and effectively protect the legitimate rights and interests of all parties. (The State Administration of Financial Supervision and the All-China Women's Federation are responsible according to the division of responsibilities)

(3) Guide domestic service enterprises to participate in the construction of a long-term care service system. Support eligible domestic service companies to provide long-term care insurance home services. Domestic service workers are encouraged to actively participate in vocational training and vocational skill rating certification for long-term caregivers. (The Ministry of Commerce and the National Health Insurance Administration are responsible according to the division of responsibilities)

(4) Strengthen social security for domestic service workers. Improve the social security system for people with flexible employment, and increase the participation rate of domestic service workers with flexible employment. Guide domestic service platform enterprises to support flexible employment of domestic service workers to participate in employee pension insurance and medical insurance in accordance with methods such as “individual voluntary+platform subsidy”. (The Ministry of Human Resources and Social Security and the National Health Insurance Administration are responsible according to the division of responsibilities)

(5) Encourage local authorities to organize domestic service activities to promote consumption. Support local authorities to carry out consumer promotion activities such as brand housekeeping into the community and domestic service consumer festivals according to local conditions to fully tap consumption potential. (Ministry of Commerce is responsible)

II. Encourage local institutions to innovate and practice

(6) Explore the protection of relevant rights and interests. Support places that are in a position to do so to explore effective ways to protect the rights and interests of domestic service workers directly employed by families, such as rest time and privacy protection, in line with actual law. (Responsible for the relevant departments of the local people's government, supervised by the Ministry of Commerce and the Supreme People's Court)

(7) Guide enterprises to standardize employment. Support places in a position to do so to explore and formulate employment guidelines for domestic service enterprises, issue domestic service regulation agreements, and enhance the uniformity and standardization of administration of justice and law enforcement by courts, human resources and social security departments. (The relevant departments of the local people's government are responsible, guided by the Ministry of Commerce, the Ministry of Human Resources and Social Security, and the Supreme People's Court)

(8) Raise the level of openness in vocational education. Encourage cooperation between China and foreign countries to run schools in the field of domestic service, and explore the introduction of high-level domestic service vocational colleges from abroad to run schools in China. (Responsible for the relevant departments of the local people's government, guided by the Ministry of Education and the Ministry of Commerce)

(9) Improve statistics on the domestic service industry. Support places in a position to do so to explore and improve the statistical classification of domestic service and optimize index calculation methods. (Responsible for the relevant departments of the local people's government, guided by the National Bureau of Statistics and the Ministry of Commerce)

III. Strengthening vocational skills training

(10) Enrich the supply of vocational skills training resources. Support leading enterprises in the domestic service industry, work with high-level vocational colleges and universities to take the lead in building industry-industry-education integration communities, and support the construction of urban maternity and education consortia where conditions are available. Coordinate investment and other funding channels within the central budget to support vocational colleges and universities to build practical training bases for integrating domestic service, industry and education. Guide domestic service vocational training institutions to be equipped with a team of full-time and part-time teachers suitable for the scale of operation and occupation (type of work), and can hire highly skilled personnel with rich practical experience and technical expertise to undertake teaching tasks for enterprises, industries, etc. (The Ministry of Human Resources and Social Security, the National Development and Reform Commission, the Ministry of Education, and the Ministry of Commerce are responsible according to the division of responsibilities)

(11) Improve the vocational skills assessment system. Revise and improve national professional standards for occupations (types of work) related to domestic service, and optimize the method for determining vocational skill ratings. Support industry associations to carry out vocational skill rating certification for domestic service workers. Support places that are in a position to do so to establish a list of overseas professional qualifications in the field of domestic service. (The Ministry of Human Resources and Social Security and the Ministry of Commerce are responsible according to the division of responsibilities)

(12) Optimize the functions of human resources service agencies. Organize human resources service institutions in the domestic service sector that are in a position to do so to establish unified human resources supply centers, allocation centers, management centers, and evaluation centers. (The Ministry of Human Resources and Social Security and the Ministry of Commerce are responsible according to the division of responsibilities)

(13) Raise the level of competition promotion training. Promote the establishment of domestic service competition programs in the National Vocational Skills Competition, and host the National Women's Domestic Service Vocational Skills Competition. Encourage local or interregional domestic service vocational skills contests, and support industry associations to organize domestic service vocational skills contests. (The Ministry of Human Resources and Social Security, the National Development and Reform Commission, the Ministry of Commerce, the All-China Women's Federation, and the National Federation of Trade Unions are responsible according to the division of responsibilities)

4. Establish and improve a credit information platform system

(14) Strengthen credit information verification functions. Control and rectify illegal purchases and use of personal information, and use platforms such as domestic service credit information to collect and enrich multi-dimensional credit data for domestic service personnel. It relies on the Ministry of Public Security's credit information sharing and service platform to provide credit verification services for domestic service personnel. The Ministry of Commerce provides domestic service personnel credit verification services to the domestic service personnel (or enterprises, consumers, local government platforms authorized by the domestic service personnel themselves) in accordance with the application of domestic service workers. (The Ministry of Public Security, the Ministry of Commerce, and the Central Internet Information Office are responsible according to the division of responsibilities)

(15) Strengthen credit information sharing. Improve interdepartmental information sharing mechanisms to automatically compare departmental information. Domestic service workers are encouraged to upload information such as commercial insurance company application records, long-term caregivers, nursing care workers, and female domestic service workers to the Ministry of Commerce's domestic service credit information platform. Strengthen the application of credit rating classification management results of operational human resources service agencies in the field of domestic affairs. (The Ministry of Commerce, the National Development and Reform Commission, the Ministry of Civil Affairs, the Ministry of Human Resources and Social Security, the General Administration of Financial Supervision, the National Health Insurance Administration, and the All-China Women's Federation are responsible according to the division of responsibilities)

5. Consolidate the foundation for industry development

(16) Improve the model text of the contract. Focusing on the rights and obligations of all parties involved in domestic service, privacy protection, commercial application of smart devices, etc., the model text of the “Domestic Service Contract” was revised and published to clarify the responsibilities of all parties involved. (Ministry of Commerce is responsible)

(17) Strengthen the development and application of standards. Accelerate the revision of the national standard “Classification and Evaluation of Domestic Service Agencies”, and support industry associations and third party agencies to evaluate domestic service enterprises based on the standards. Support industry associations, domestic service enterprises, or third party organizations to explore and formulate standards in the fields of digitization of domestic service, risk management of household services, service privacy protection, etc., and transform them into national standards when conditions are ripe. Promote the application of the “Evaluation of Women's Domestic Service Agencies” group standards and the “Women's Domestic Service Agency Evaluation Guidelines (Trial)”, and encourage women's federations at all levels to carry out evaluation activities. (The General Administration of Market Regulation, the Ministry of Commerce, the Ministry of Human Resources and Social Security, and the All-China Women's Federation are responsible according to the division of responsibilities)

(18) Promote service quality evaluations. Improve the domestic service credit platform system, and guide industry intermediary organizations, platforms and enterprises to evaluate the service quality of domestic service personnel. (Ministry of Commerce is responsible)

(19) Strengthen price supervision. Where domestic service enterprises implement grade management for domestic service workers and use this to differentiate prices, they must establish reasonable grade standards based on key information such as the employees' length of employment, work experience, skill rating certificates, and user evaluations, and clearly label prices to consumers. Domestic service enterprises clearly labeling prices and Internet platform companies providing price templates to operators within the platform must meet the requirements of the “Provisions on Clear Pricing and Prohibition of Price Fraud”. (The Ministry of Commerce, the General Administration of Market Regulation, and the Ministry of Human Resources and Social Security are responsible according to the division of responsibilities)

Relevant departments in all regions should resolutely implement the decisions and arrangements of the Party Central Committee and the State Council, strengthen coordination, strengthen services, guidance and standardized management of domestic service enterprises, prevent various safety risks, increase public employment support, promote detailed implementation of various tasks, and jointly promote the high-quality development of the domestic service industry.

This article was edited by the Ministry of Commerce, Zhitong Finance Editor: Chen Wenfang.