On December 8, “Hema admits there was a problem with the production of strawberry cake” went viral. Some consumers claimed that the strawberry cake was salty. In response to this, Hema's customer service said that according to verification, the product was affected by differences in the operation of individual ingredients, which affected the taste, and about 60 copies of the product were sold at 7 stores. Hema apologizes for this. It has completed the investigation and adjustment as soon as possible, and is currently carrying out customer visits and compensation for locally sold products.

On December 8, “Hema admits there was a problem with the production of strawberry cake” went viral. Some consumers claimed that the strawberry cake was salty. In response to this, Hema's customer service said that according to verification, the product was affected by differences in the operation of individual ingredients, which affected the taste, and about 60 copies of the product were sold at 7 stores. Hema apologizes for this. It has completed the investigation and adjustment as soon as possible, and is currently carrying out customer visits and compensation for locally sold products.