The transaction volume increased more than 700 times in 10 years, and the Bank of Gansu (02139) financial app had 4.3 million fans

Zhitong Finance App learned that in 2015, Bank of Gansu (02139) launched a simple mobile finance app, opening a new page for financial services in Longyuan; in 2025, a mobile financial ecosystem platform integrating security, intelligence, and convenience flourished, benefiting over 4.3 million users in Gansu.

In ten years, it has been iteratively upgraded from 1.0 to version 8.0, and the transaction scale has increased more than 725 times. Bank of Gansu Mobile Banking continues to innovate, break through, and surpass, using technology as the pen and customer as the guide to write a chapter in the digital transformation of local banks.

A ten-year leap forward, multiplying the scale, and trustworthiness

In 2015, the 1.0 version of Bank of Gansu Mobile Banking was released. At the time, the number of customers was less than 30,000, and the annual transaction amount was only 320 million yuan. Despite the hardships, the original intention was firm.

Over the past ten years, along with the popularity of mobile internet and the rise in fintech, Bank of Gansu mobile banking users has increased exponentially, making it one of the most widely used local financial apps. By the end of October this year, the number of mobile banking customers reached 4.32 million, an increase of 144 times over 2015, with monthly active customers exceeding 1.1 million. The amount of mobile banking transactions reached 234.4 billion yuan in the first 10 months.

Behind this string of numbers is the trust and dependence of the people of Longyuan on the Bank of Gansu mobile banking, and it is also a vivid practice of the bank's original intention of “finance for the people.”

Ten years of integration and ecological symbiosis empowers all forms

With the continuous iterative optimization of functions and experiences, Bank of Gansu Mobile Banking has long surpassed the boundaries of traditional banking apps. It is not only a core channel for serving customers, but also an important hub for digital financial circulation in Longyuan.

Livelihood service functions continue to improve, covering more than 100 convenience payments such as social security, medical insurance, provident funds, traffic fines, water, electricity, and heating. Inclusive Finance has launched products such as “Longying Express Loan,” “Huinong Express Loan,” and “Xiaowei e-Loan,” serving more than 1 million micro, small and medium-sized enterprises and farmers.

In September 2024, Bank of Gansu became the first batch of local banks in China and the first in the province to launch Hongmeng's native application, adding innovative interactions such as “small cards” and “touch”, leading innovative cases of deep integration between finance and domestic operating systems.

Today, the three personalized versions of Bank of Gansu Mobile Banking can be freely switched. The standard version meets the general needs of all users. The large font, high-contrast, voice-operated version allows elderly customers to share digital finance. The Sannong version, which has the background of the snowy mountains of Qilian and the granary of Hexi, fits the scenario of agricultural customers, making financial services warmer and more textured.

Ten years of advanced experience, iteration, smart start a new journey

With user demand as the anchor and technological innovation as the wing, Bank of Gansu Mobile Banking has been continuously iteratively updated over the past ten years, keeping pace with the times every step.

From 2015 to 2019, versions 1.0 to 4.0 completed basic function construction, achieving a leapfrog breakthrough from web porting to native apps;

From 2020 to 2022, the 5.0 version introduced the Tencent TMF mobile development platform to restructure the technical base, add innovative features such as fingerprint payment and intelligent voice, and open a new stage of intelligence and ecology;

In 2023, the 6.0 version merges direct sales banks to eliminate service barriers, unify service entrances, and improve both customer experience and market competitiveness;

In 2024, the 7.0 version will focus on new scenarios such as biometrics, equipment safety, age-appropriate services, personalized skin and Hongmeng ecology, comprehensively covering customer needs and financial scenarios, and achieving seamless connections across devices;

In 2025, the 8.0 version is based on the core concept of “smart, simple, and willing to go hand in hand”, integrating cutting-edge functions such as AI search, pension finance, intelligent risk control, threat perception, and privacy protection to a new level, and set a digital benchmark for regional banks.

Ten years of glory, recognised and honored

Over the past ten years, Bank of Gansu Mobile Banking has won honors in many industries for its outstanding performance and innovative services.

It won the Regional Commercial Bank's Best Mobile Banking Feature Award in 2018, the Most Unique Mobile Banking Feature Award in 2022, the Mobile Banking Leap Growth Pioneer Award in 2025, and the Bank of Gansu Mobile Banking won honors in authoritative awards such as the China E-Banking Gold List Award and the China Digital Finance Gold List Award for eight consecutive years.

Each honor not only affirms the Bank of Gansu's mobile banking achievements, but also confirms the Bank of Gansu's continuous innovation and industry influence in the field of mobile finance.

Ten years with the original intention, and embarked on a new journey

In ten years, from a mobile app to a digital bridge connecting tens of millions of users.

Ten years, from serving minorities to benefiting thousands of families in Longyuan.

For ten years, Bank of Gansu has always insisted on being customer-centered, taking every need to heart, and achieving the ultimate in every service.

For ten years, every edition has reflected the Bank of Gansu's deep insight and caring care for user needs.

Ten years of change. The original intention was the same, a new journey was initiated wisely, and the pace never stopped.

The ten years of Gansu Bank's mobile banking are a vivid microcosm of implementing the position of “serving the local economy, serving small and medium-sized enterprises, and serving urban and rural residents”.

In the next ten years, Bank of Gansu Mobile Banking will continue to write a new chapter in digital finance empowering the high-quality development of Longyuan with more innovative products, more open platforms, and more inclusive services, making the promise of “smart, simple, and willing to go hand in hand” to warm the financial life of every Gansu person.