Yuanbao (YB.US) released financial results for the third quarter: revenue reached 1,158 billion yuan, and the AI-driven business achieved remarkable results

The Zhitong Finance App learned that on December 3, Yuanbao (YB.US), a leading company in the insurance technology industry, released its financial report for the third quarter of 2025. According to financial data, Yuanbao's third-quarter revenue continued to grow steadily, with total revenue reaching RMB 1,158 billion, an increase of 33.6% over the previous year. The company's profitability continued to increase, with net profit reaching RMB 370 million, an increase of 51.3% over the previous year. As of September 30, 2025, the yuan insurance cash reserves reached RMB 3.75 billion.

Thanks to the company's continuous investment in the field of data models, the consumer's full-cycle service engine capabilities have been steadily enhanced. As of September 30, 2025, the Yuanbao model library has been expanded to over 4,900 models and 5,500 features, adding about 400 models and 750 features respectively over the same period last year. Empowered by technology, the operating data showed excellent performance. The number of new Yuanbao insurance policies reached 8 million in the third quarter, an increase of 41.8% over the previous year.

In terms of technical strategy layout, the AI model has been deeply integrated into Yuanbao's core operation workflow. The first is to enable R&D departments to improve efficiency. By introducing large language models (LLM) and related tool chains, the entire process from documents to code can be assisted. During Q3, AI generated nearly 50% of the code. The second is to enable manual customer service. The manual customer service workbench integrates large language model (LLM) capabilities. After the call, it can automatically generate work order summaries, extract key information, and give processing suggestions. It can also use AI to assist in identity verification and record changes in customer sentiment to improve service efficiency and service quality. The third is to empower consumers with a full-cycle service engine. By introducing big language model (LLM) auxiliary modeling and automatic feature mining technology, valuable features are automatically generated and screened, and modeling speed and effectiveness are greatly improved. In terms of technical team building, as the company's core support, Yuanbao accounts for nearly 70% of R&D personnel, and the AI team size continues to maintain more than 10% of the total number of employees, laying a solid foundation for technology iteration and service optimization.

Judging from the development of the industry, commercial health insurance has become an “important part of China's multi-level medical insurance system” and has ushered in major development opportunities. Previously, when deploying key tasks for 2025, the National Health Insurance Administration clearly listed active support for the development of commercial health insurance as a key task. Since the third quarter of 2025, the country's first “Medical+Commercial Insurance” clearing and settlement center has been officially launched to promote an efficient “one-stop” connection between commercial insurance and basic health insurance. At the same time, a series of support measures, such as the addition of a commercial insurance innovative drug catalogue, have also been intensively launched, continuing to release policy dividends.

Under this trend, Yuan continues to deeply cultivate the inclusive health insurance business and improve product innovation and service levels. At the level of product innovation, Yuanbao Joint Insurance Company launched short-term critical illness insurance. With “inclusive prices leveraging one million insurance amounts” as the core highlight, it takes into account one-time financial compensation and multiple medical expenses reimbursement through the “one payment+multiple reimbursement” parallel model to achieve “safe recuperation+worry-free medical treatment” critical illness insurance innovation. In terms of optimizing service quality, Yuanbao Customer Service Center issued a new “Five Heart Service” standard, which has been comprehensively upgraded in terms of response time, professional ability, and service experience to provide customers with a safe and worry-free full-process service guarantee.

With solid practice and outstanding performance in the field of inclusive insurance, its companies were invited to participate in the Financial Education Promotion Week “Financial Market” event guided by the Financial Consumer Insurance Bureau of the General Administration of Financial Supervision and hosted by the Beijing Financial Supervisory Authority in collaboration with the Beijing Branch of the People's Bank of China, the Beijing Securities Regulatory Bureau, and the Finance Office of the Beijing Municipal Committee. The event received widespread attention from authoritative media.