Implement the “three strong foundations, four supports” to safely create a new model of primary care empowerment

The Zhitong Finance App learned that recently, the 8th Shenzhen General Medicine Conference was held in Shenzhen. Leaders from the China Community Health Association and 21 provincial and municipal primary health associations gathered with more than 1,200 primary health industry representatives from all over the country to discuss the implementation plan of the National Health Care Foundation Project and promote the new development of basic medical services. At the conference site, Academician Gu Dongfeng of the Chinese Academy of Sciences, Jiang Hong, Secretary of the Party Committee of Southern University of Science and Technology, Nie Chunlei, former director of the Department of Primary Health of the National Health and Health Commission, Liang Wannian, former director of the Department of Physical Education Reform, and presidents of the National Primary Health Association of Major Cities jointly launched the “Health Care Strengthening Project Action and National Family Doctor Quality Certification Project (hereinafter referred to as the “Project”). Relevant officials from Ping An Health Internet Co., Ltd. (hereinafter referred to as “Ping An Good Doctor”, 01833) and Ping An Life Insurance Co., Ltd. (hereinafter referred to as “Ping An Life”) shared the practical results of the project on site, which was widely recognized and affirmed by the National Primary Health Association and guests.

Health Care Foundation Project Campaign and Family Doctor Quality National Certification Program Launch Ceremony

At the meeting, Mr. Nie Chunlei, vice president of the China Community Health Association and former director of the Department of Primary Health of the National Health Commission, gave a policy interpretation of the “Health Care Foundation Project Implementation Plan (hereinafter referred to as the “Strong Foundation Plan”). He believes that the State Council's launch of the “Strong Foundation Project” comes at the right time, reflecting a timely response at the national level in the face of the advent of the artificial intelligence era and aging era. Primary health care and general practitioners should implement the 12 tasks of the National Foundation Project, maintain the requirements of “quality service at the grassroots level” for high-quality development, and solidly promote the deployment of science and technology to empower the grassroots. We must be good at integrating resources from all parties, improving basic medical services and basic public health service capabilities, and strengthening the “dual network base”.

Mr. Nie Chunlei, Vice President of the China Community Health Association and former Director of the Department of Primary Health of the National Health Commission

According to reports, Ping An is actively participating in the National Health Care Foundation Project through practical actions. The relevant person in charge of Dr. Ping An explained the new primary care empowerment model (hereinafter referred to as the “Three Strong Base Four Support Model”) based on the concept of “strong quality base, strong technical foundation, and strong resource base” and the strategy of “professional talent support, user incentive support, multiple payment support, and AI tool support”. This model integrates artificial intelligence and commercial insurance payments to explore and achieve “simultaneous settlement of medical insurance commercial insurance” to inject new vitality into primary care. The core support is the “Family Doctor Remote and Internet Health Service Specification” group standard (hereinafter referred to as the “Family Doctor Group Standard”). Currently, the “Family Doctor Group Standard” has been implemented and applied in 1,000 community health service centers in 100 cities.

Hou Jack, senior vice president of Ping An Good Doctor

In terms of technology application, another relevant person in charge of Dr. Ping An explained that under the application of medical AI fully empowering scenarios, Ping An Good Doctor continues to strengthen the depth and breadth of application. By the end of September 2025, the self-developed AI medical examination analysis accuracy rate reached 98%, and the auxiliary diagnosis accuracy rate was over 95%. In addition, the AI chronic disease management platform has been piloted in 22 community health service centers in 7 provinces and cities across the country, effectively improving service efficiency and service quality. Experts in the field believe that the scientific and technological capabilities of Doctor Ping An can empower primary care, effectively relieve the service pressure on family doctors in primary medical institutions, and achieve the task of “exploring grass-roots applications of medical artificial intelligence diagnosis and treatment” in the 12 projects of the National Strong Foundation Project Plan.

Responsible person in charge of Dr. Ping An Good Doctor

In terms of practical experience, relevant Ping An Life Insurance officials shared examples of the application of this model in Jinan, Shanghai, and Guangzhou: Many outstanding Ping An Life Community Finance Grid specialists have passed professional curriculum studies and standardized tests to become professional healthy lifestyle planners (Healthy Lifestyle Planners, hereinafter referred to as “HLP”), which can provide customers with chronic disease management, healthy lifestyle guidance and science popularization. Currently, they have provided contracted service support for primary medical institutions and family doctors to connect with customer resources, and have truly achieved online and offline families The doctor signed an appointment and the feeling of signing a contract. “We are very optimistic that community human resources and medical technology resources will help each other. It is expected that online AI family doctors and offline inclusive primary care will have a more tacit resonance at the same frequency in the near future,” it said.

Responsible person in charge of Ping An Life

According to information, up to now, the “three strong bases and four supports” model has been piloted at 22 community health service centers in 7 cities including Shanghai, Guangzhou, and Jinan, and has achieved resource integration results that benefit many parties:

At the Shanghai Pengpu Xincun Community Health Service Center, HLP and the Community Health Service Center held a “21-day health training camp” to use chronic disease smart devices to conduct AI meal reviews/AI exercise reviews to provide residents with immediate and efficient health guidance;

At the Shanghai Kangjian Community Health Service Center, HLP resident social security guides residents to sign up with family doctors and invites commercial insurance customers to experience the 5G health cabin;

At Jinan Shunyu Road Community Health Service Center, HLP helps community residents wear wearable devices — silicon-based kinetic blood sugar continuous monitors to remotely manage diabetic patients;

At Guangzhou Baiyun Street Community Health Service Center, HLP participated in organizing free community consultation services and face-to-face family doctor activities.

The release of the “Health Care Foundation Project Implementation Plan” marks that China has made new progress in advancing the reform of the health care system, particularly in the field of primary health care services. With the in-depth implementation of the plan, primary health care institutions will not only be the “frontline” of medical services, but will also become an important pillar of residents' health management. In the future, through multi-faceted support, collaboration and development, the primary care service system will definitely be improved. Ping An Good Doctor and Ping An Life will continue to work together to promote and standardize the application of the Family Doctor Group Standard and the Top 3 Support Model across the country, apply mature artificial intelligence medical technology, help the community improve the capacity and quality of primary health services, and help the “Healthy China” strategy come to fruition as soon as possible through practical actions.