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Will Sprinklr's (CXM) New Revenue Chief Drive an AI-First Shift in Its Growth Strategy?

Simply Wall St · 09/06/2025 13:27
  • Sprinklr recently announced several executive leadership changes, including the appointment of Scott Millard as Chief Revenue Officer and the departure of CFO Manish Sarin, along with releasing its latest earnings results and guidance for fiscal 2026.
  • Scott Millard brings over 30 years of experience in the tech industry, most recently leading a very large global AI sales division at Dell Technologies, which may influence Sprinklr's approach to scaling AI and sales operations.
  • We’ll examine how the incoming Chief Revenue Officer’s AI expertise could impact Sprinklr’s investment narrative going forward.

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Sprinklr Investment Narrative Recap

To believe in Sprinklr as a shareholder, you need to have conviction in its ability to deepen its AI-driven platform across enterprise clients and deliver consistent, sticky subscription revenue while fending off intensifying competition. The recent leadership changes, including a new CRO and CFO departure, are unlikely to materially shift the short-term catalysts, which center on AI execution with large clients, but they could add some uncertainty to operational stability, the principal risk remains customer retention and expansion with top accounts.

Of the recent announcements, the Q2 earnings results stand out: revenue grew to US$212.04 million, and net income reached US$12.62 million compared to the prior year. This uptick aligns with Sprinklr’s focus on leveraging AI-enhanced products to drive expansion opportunities and subscription growth across global brands.

On the other hand, investors should be aware that persistent churn among major enterprise clients could...

Read the full narrative on Sprinklr (it's free!)

Sprinklr's narrative projects $1.0 billion in revenue and $33.3 million in earnings by 2028. This requires 7.9% yearly revenue growth and an $86.9 million decrease in earnings from the current $120.2 million.

Uncover how Sprinklr's forecasts yield a $10.56 fair value, a 35% upside to its current price.

Exploring Other Perspectives

CXM Community Fair Values as at Sep 2025
CXM Community Fair Values as at Sep 2025

Five members of the Simply Wall St Community have published fair value estimates for Sprinklr, ranging from US$7.79 to US$14.28 per share. As you consider these varied perspectives, pay attention to the role that AI product integration could play in shaping the company’s financial future and long-term outlook.

Explore 5 other fair value estimates on Sprinklr - why the stock might be worth just $7.79!

Build Your Own Sprinklr Narrative

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This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned.