The “Meituan cannot be refunded” topic sparked a buzz today. Many consumers said that they have encountered problems with order refunds in Meituan. Some consumers even claimed that refunds approved in 2018 were not actually returned to their bank accounts until recently. Other consumers also claimed that they were messed up with by Meituan and the merchant during the refund. In response, Meituan's customer service staff said that the exact time for the refund depends on the payment method, and generally arrives within 1 to 3 working days. If the order has been refunded, but it hasn't arrived, the bank or payer may have delayed processing. You can contact them to help verify the refund progress. Cases where no refunds have been made for many years are “relatively rare.” Furthermore, many other consumers questioned that the refund did not return to the original path, but went to Meituan wallets. This move was questioned as “disguised as forcing consumers to use Meituan services.”

Zhitongcaijing · 08/24/2025 07:41
The “Meituan cannot be refunded” topic sparked a buzz today. Many consumers said that they have encountered problems with order refunds in Meituan. Some consumers even claimed that refunds approved in 2018 were not actually returned to their bank accounts until recently. Other consumers also claimed that they were messed up with by Meituan and the merchant during the refund. In response, Meituan's customer service staff said that the exact time for the refund depends on the payment method, and generally arrives within 1 to 3 working days. If the order has been refunded, but it hasn't arrived, the bank or payer may have delayed processing. You can contact them to help verify the refund progress. Cases where no refunds have been made for many years are “relatively rare.” Furthermore, many other consumers questioned that the refund did not return to the original path, but went to Meituan wallets. This move was questioned as “disguised as forcing consumers to use Meituan services.”