NiCE To Acquire Cognigy For $955M To Advance Unified CX AI Platform And Accelerate AI-First Customer Experience

Benzinga · 07/28 10:11

Acquisition combines NiCE's purpose-built CX AI platform, CXone Mpower, with the enterprise leader in conversational and agentic AI, enabling organizations to accelerate AI adoption in customer experience across the front and back office