IDC: Global commercial service robot shipments exceed 100,000 units in 2024

The Zhitong Finance App learned that IDC published an article stating that in 2024, global commercial service robots will be shipped more than 100,000 units, continuing the steady growth trend, and the implementation process will accelerate. Among them, the Chinese market is leading the world, demand from Japan, South Korea and Europe is strong, North America and Southeast Asia are speeding up deployment, and global commercial service robots are entering the large-scale implementation stage.

Delivery and cleaning robots are the main shipping force

In 2024, in the global commercial service robot market, delivery service robots (covering applications in restaurants, hotels, hospitals, etc.) and commercial cleaning robots are the two core application categories, which together account for the vast majority of total shipments and become the main driving force for market growth.

Chinese manufacturers dominate the global shipping pattern, and leading companies continue to lead

In 2024, Chinese manufacturers will dominate the global commercial service robot market, accounting for 84.7% of shipments, establishing a clear scale advantage in the overall market. At the same time, with continuous improvements in product performance, level of intelligence, and cost control, Chinese manufacturers have demonstrated outstanding comprehensive competitiveness and technological leadership in the global market.

In terms of shipment volume, leading Chinese companies have built a leading pattern and continue to demonstrate strong technology accumulation and implementation capabilities:

With service robot products covering all categories of delivery, cleaning, disinfection, guidance, etc., Qinglang Intelligence ranks first among commercial service robots in the world with 22.7% of shipments. The main product delivery robots are widely used in restaurants, medical care, hotels, etc.;

Purdue Technology is making dual efforts in the field of distribution and cleaning, accounting for 18.7% of shipments, ranking second in the world;

Gaoxian robots focus on commercial cleaning scenarios, accounting for 12.9% of shipments, ranking third;

Yunji Technology is deeply involved in the hotel service scene, ranking fourth in the world with 8.2% shipment volume. Given that delivery service robots and commercial cleaning robots are the main players in the current market, IDC conducted a special analysis of the two major market segments in this study. This article will focus on the core content of the report. For more detailed data and analysis, please refer to the full report.

In 2024, the global delivery service robot market will exceed 300 million US dollars

In this market, the catering and hotel scene is the main source of revenue. Emerging fields such as supermarkets and medical care are also expanding at an accelerated pace, and market potential continues to be unleashed.

As the deep connection between robots and user business systems becomes an industry consensus, their operation data is widely used to support business process optimization and decision-making improvement, and promote overall operational efficiency. Continued breakthroughs in core technologies such as physical intelligence and system integration, as well as rich experience in multi-scenario implementation, have enabled Chinese manufacturers to maintain their leading position in the world in terms of revenue.

Qinglang Intelligence ranks first in the global delivery service robot market with a market share of 29.8%, and maintains a leading edge in the food delivery robot segment with a share of 40.4%. It ranks first in the world in terms of shipment volume and revenue, consolidating its leading position.

Pudu Robotics and Yunji Technology rank second and third in the global market respectively, and their commercialization capabilities and scenario adaptability continue to improve.

The global market for commercial cleaning robots is nearly US$560 million in 2024

The market is dominated by human-robot collaboration models, which promote rapid deployment of robots in various scenarios such as transportation, education, medical care, and industry. As technologies such as AI vision, environmental perception, and multi-sensor fusion continue to mature, robots gradually have the ability to cope with complex environments such as outdoor cleaning, and application boundaries continue to expand.

Judging from the market pattern, Chinese manufacturers such as Gaoxian Robotics and Purdue Technology are actively expanding overseas markets and speeding up the global layout on the basis of the steady development of the local market. At the same time, international cleaning equipment manufacturers such as Tennant, Nilfisk, and Kärcher are speeding up the transformation to intelligent robots and introducing more intelligent and systematic cleaning solutions.

Li Junlan, research manager in the field of robotics and the Internet of Things at IDC in China, said that currently, the global distribution and cleaning service robot market is developing at an accelerated pace, and Chinese manufacturers are leading technological innovation and scenario implementation. Embodied intelligence technology pushes robots to a new stage of high autonomy and human-robot collaboration. They have multi-modal sensing, autonomous navigation and task scheduling capabilities, helping them to deploy on a large scale in various industries such as catering, medical care, and transportation, and have become an important supporting force for the intelligent service ecosystem.