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Why didn't I receive the 2 micro deposits for ACH verification?

1. Please allow up to 48 hours for the two micro-deposits to appear in your bank account. If you started the verification process on a weekend or a holiday, the two micro-deposits will appear on your account within the next two business days. 

2. Please check with your bank before contacting our customer service for micro-deposit status. 

3. If you only see one small deposit in your bank account, your bank might have combined the two micro-deposits into one. In that case, please contact your bank for details. 

4. If you do not receive any micro-deposits within 2 business days, please check whether your bank supports ACH transactions. Your other option is to use the real-time verification process. 

5. If both verifications failed, please try linking another bank account.

Problem Solved?
Yes
No