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Document Delivery Preferences


What is the default document delivery method?

By default, account statements and trade confirmations are sent at no cost via electronic delivery (e-delivery) to the email address linked to your account. If an e-delivery attempt fails, often due to a full inbox or messages being directed to a spam folder, paper statements will automatically be mailed to the mailing address on file.


How do I enroll back into e-delivery?

If you no longer wish to receive paper statements and confirmations, you can switch back to e-delivery at no additional cost. To make the switch, you can either update your email address or request the change directly:


  1. Update your email address:
  • Follow the steps here to update your email address. Once your email is updated, your account will automatically be enrolled in e-delivery.

2. Request the switch to e-delivery:

  • If you prefer to continue using your current email address, contact us through the Help Center or email us at support@webull.com to change your delivery preferences. Please note that this change will take effect starting with the next statement cycle.

What fees will I be charged for paper statements?

There is a $2.00 fee for trade confirmations and a $5.00 fee for statements.


What email address will notifications be sent from?

Ensure your inbox is clear and add the following emails to your whitelist to avoid missing important communications depending on whether your account is under Omnibus or Apex. To check if your account is under an Apex Clearing arrangement or Webull Omnibus arrangement, please click here or visit the in-app Help Center after logging in and tap on Menu ➝ Account Conversion Status.


Omnibus Accounts


  • Confirmations: tradeconfirmations@doc.webull.com
  • 1099/Tax Reporting: taxreporting@doc.webull.com
  • Statements: statements@doc.webull.com
  • Prospectus: webull@prospectusdocs.com
  • Proxy: webull@proxydocs.com

Apex Accounts


  • Confirmations: uscl_conf_mbox@investordelivery.com
  • Tax: uscl_1099_mbox@investordelivery.com
  • Statements: uscl_stmt_mbox@investordelivery.com
  • Prospectus: prospectus_mbox@investordelivery.com
  • Proxy: id@proxyvote.com
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