Sprinklr, Inc. is an enterprise software company for customer-facing functions. The Company's artificial intelligence (AI) platform, Unified Customer Experience Management (Unified-CXM), enables customer-facing teams, from customer service to marketing, to collaborate across internal silos, communicate across digital and traditional channels, and leverage AI to deliver better customer experience at scale. Its channels like messaging, live chat, text, social. Its products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing. It enables large and leading brands to more effectively reach, engage and listen to their customers on the channel of their choice. The Unified-CXM platform utilizes an architecture purpose-built for managing Customer Experience Management (“CXM”) data and is powered by proprietary AI, collaborative workflow, automation, broad-based listening and customer-led governance. Its subsidiaries include Sprinklr Australia Pty Ltd, and others.