TTEC Holdings, Inc. is a global customer experience (CX) technology and services company for artificial intelligence (AI)-enabled digital CX solutions. Its segments include TTEC Digital and TTEC Engage. TTEC Digital segment is a CX technology and service provider and is focused on the intersection of Contact Center as a Service (CCaaS), Customer Relationship Management, and AI and Analytics. It creates and implements strategic CX transformation roadmaps; sells, operates, and provides managed services for cloud platforms and premise-based CX technologies and creates proprietary IP to support industry specific and custom client needs. TTEC Engage provides the digital first, AI-enabled CX operational and managed services to support large, complex enterprise clients' end-to-end customer interactions at scale across the world. It delivers data-driven omnichannel customer care, customer acquisition, growth, and retention services, tech support, fraud mitigation and back-office solutions.