Agora Inc. is a holding company of two independent divisions, under the Agora brand and Shengwang brand, whose businesses are conducted through separate entities. Agora provides Real-Time Engagement Platform-as-a-Service (PaaS) that operates in the United States, as well as other international markets outside the United States and China. Shengwang provides Real-Time Engagement PaaS in the China market. The Company provides developers with customizable and compatible application programming interfaces (APIs), to embed real-time voice, video, interactive live-streaming, chat, whiteboard, and artificial intelligence capabilities into their applications without the need to develop the technology or build the underlying infrastructure themselves. The real-time data transmission is handled by the Company’s Software-Defined Real-Time Network (SD-RTN), which is a virtual network overlay on top of the public Internet.