Pet Supplies Plus Earns National Recognition from Forbes, Franchise Times for Customer Service and Franchise Excellence

Barchart · 2d ago

National Pet Retailer Ranked #1 in Its Category, Reinforcing Commitment to Supporting Pets, People and Local Communities

LIVONIA, Mich., Nov. 12, 2026 /PRNewswire/ -- A focus on customer experience and business performance continues to set Pet Supplies Plus apart. The nation's largest pet retail franchise has earned spots on two prominent industry lists, ranking No. 41 on Forbes' Best Customer Service list, where it has been recognized for the fourth consecutive year, and No. 51 on the Franchise Times Top 400, marking its 23rd consecutive year on the list. As the top-ranked pet retailer for both awards, Pet Supplies Plus's continued presence on these prestigious rankings demonstrates its commitment to exceptional service, community involvement, and sustained franchise performance.

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