On November 10, Qantas Group announced a multi-year strategic partnership with Accenture to modernize back-office systems, business processes and data platforms, and increase investment in artificial intelligence. The collaboration will involve the restructuring of corporate functions, and some services will be provided by Accenture, which will be mainly responsible for its Indian team and some Australian teams, with further introduction of automation and artificial intelligence in the future. Qantas anticipates that about 850 jobs in the Group will be affected in the next few years, and the first batch of adjustments is expected to be implemented by mid-2027. The company said it will consult with affected employees and trade unions and arrange employee transfers, retraining and other support as much as possible.

Zhitongcaijing · 2d ago
On November 10, Qantas Group announced a multi-year strategic partnership with Accenture to modernize back-office systems, business processes and data platforms, and increase investment in artificial intelligence. The collaboration will involve the restructuring of corporate functions. Some services will be provided by Accenture, which will be mainly responsible for its Indian team and some Australian teams, with further introduction of automation and artificial intelligence. Qantas anticipates that about 850 jobs in the Group will be affected in the next few years, and the first batch of adjustments is expected to be implemented by mid-2027. The company said it will consult with affected employees and trade unions and arrange employee transfers, retraining and other support as much as possible.