The BYD News Anti-Counterfeiting Office said that it was recently discovered that criminals have falsified the “Vehicle Recall Notice” with the “BYD Co., Ltd.” logo and spread it through unfamiliar phone calls, text messages, suspicious links, and QR codes. The document falsely claims that vehicle brake pedal limit pads have batch abnormalities, and fraudulently uses the name of the State Administration of Market Supervision and Administration to pressure car owners to click on phishing websites, scan codes, or provide bank card numbers, verification codes, or transfers using rhetoric such as “contact to process within 2 hours” and “cancel the warranty after the due date.” Car owners have reported that they have received this fake document, so please be on high alert. BYD Co., Ltd. hereby solemnly states that BYD's official recall information will notify relevant car owners through registered letters, phone calls, SMS, etc. through authorized BYD dealers. Car owners can call the customer service hotline, visit the General Administration of Market Regulation's recall center website at www.samrdprc.org.cn, and follow the WeChat account for details of the recall. BYD's official recall information will never use the recall as a reason to request a user's bank card number, password, verification code, or remittance; the recall is a free service, and there are no additional conditions such as “time-limited processing” or “overdue cancellation of warranty”. Car owners are requested to be alert and receive suspicious information. Please do not click, scan codes, or call back. Please check through the above official channels. If you have accidentally clicked or leaked information, please immediately contact the bank to change your password and call 110 to alarm.

The BYD News Anti-Counterfeiting Office said that it was recently discovered that criminals have falsified the “Vehicle Recall Notice” with the “BYD Co., Ltd.” logo and spread it through unfamiliar phone calls, text messages, suspicious links, and QR codes. The document falsely claims that vehicle brake pedal limit pads have batch abnormalities, and fraudulently uses the name of the State Administration of Market Supervision and Administration to pressure car owners to click on phishing websites, scan codes, or provide bank card numbers, verification codes, or transfers using rhetoric such as “contact to process within 2 hours” and “cancel the warranty after the due date.” Car owners have reported that they have received this fake document, so please be on high alert. BYD Co., Ltd. hereby solemnly states that BYD's official recall information will notify relevant car owners through registered letters, phone calls, SMS, etc. through authorized BYD dealers. Car owners can call the customer service hotline, visit the General Administration of Market Regulation's recall center website at www.samrdprc.org.cn, and follow the WeChat account for details of the recall. BYD's official recall information will never use the recall as a reason to request a user's bank card number, password, verification code, or remittance; the recall is a free service, and there are no additional conditions such as “time-limited processing” or “overdue cancellation of warranty”. Car owners are requested to be alert and receive suspicious information. Please do not click, scan codes, or call back. Please check through the above official channels. If you have accidentally clicked or leaked information, please immediately contact the bank to change your password and call 110 to alarm.