The Ministry of Civil Affairs, the National Development and Reform Commission, the Ministry of Industry and Information Technology, the Ministry of Commerce, the General Administration of Market Supervision, and the National Office for the Aging issued “Certain Measures on Cultivating Diverse Scenarios to Promote Consumption of Age-appropriate Products”. Measures are proposed to strengthen the display experience and full-process sales service. Encourage the classification of age-appropriate product consumption scenarios in response to the different needs of the elderly, improve display and experience functions, and provide differentiated age-appropriate solutions. It supports the use of reality model rooms, augmented reality and other technologies to restore an age-appropriate living environment and provide an immersive and interactive experience. Configure professional staff to strengthen pre-sales guidance to provide the elderly with purchase suggestions such as needs assessment and product adaptation. Improve after-sales service guarantee mechanisms such as regular visits, fault response, and maintenance.

The Ministry of Civil Affairs, the National Development and Reform Commission, the Ministry of Industry and Information Technology, the Ministry of Commerce, the General Administration of Market Supervision, and the National Office for the Aging issued “Certain Measures on Cultivating Diverse Scenarios to Promote Consumption of Age-appropriate Products”. Measures are proposed to strengthen the display experience and full-process sales service. Encourage the classification of age-appropriate product consumption scenarios in response to the different needs of the elderly, improve display and experience functions, and provide differentiated age-appropriate solutions. It supports the use of reality model rooms, augmented reality and other technologies to restore an age-appropriate living environment and provide an immersive and interactive experience. Configure professional staff to strengthen pre-sales guidance to provide the elderly with purchase suggestions such as needs assessment and product adaptation. Improve after-sales service guarantee mechanisms such as regular visits, fault response, and maintenance.