On the evening of October 29, a netizen posted on a social networking platform that their friend bought a glass co-branded with Jasmine Milk White and Chiikawa. While washing with cold water, the cup suddenly exploded, causing a cut on the hand and needed to be hospitalized. On October 30, in response to Interface News, Jasmine Milk White said that in response to consumer feedback issues that have arisen from this Halloween co-branded souvenir cup, the brand has initiated special disposal work as soon as possible. On November 5, Jasmine Milk White issued the “Official Statement on Glasses Around Halloween”: The glasses at this event commissioned a total of three third-party inspection agencies with CMA and CNAS qualifications to complete a full set of special tests in accordance with the industry standard QB/T 5035-2017 “Double Glass Cup”. The test findings of the three institutions were consistent: all indicators of the samples sent for inspection met the requirements of the standards. Glass products themselves have special material characteristics, so please be careful and store them properly during use. The statement mentioned that orders for omnichannel water cup packages have been uniformly refunded, and consumers do not need to return the product and can continue to use it. “Once again, I'm seriously sorry, it has failed everyone's expectations.”

On the evening of October 29, a netizen posted on a social networking platform that their friend bought a glass co-branded with Jasmine Milk White and Chiikawa. While washing with cold water, the cup suddenly exploded, causing a cut on the hand and needed to be hospitalized. On October 30, in response to Interface News, Jasmine Milk White said that in response to consumer feedback issues that have arisen from this Halloween co-branded souvenir cup, the brand has initiated special disposal work as soon as possible. On November 5, Jasmine Milk White issued the “Official Statement on Glasses Around Halloween”: The glasses at this event commissioned a total of three third-party inspection agencies with CMA and CNAS qualifications to complete a full set of special tests in accordance with the industry standard QB/T 5035-2017 “Double Glass Cup”. The test findings of the three institutions were consistent: all indicators of the samples sent for inspection met the requirements of the standards. Glass products themselves have special material characteristics, so please be careful and store them properly during use. The statement mentioned that orders for omnichannel water cup packages have been uniformly refunded, and consumers do not need to return the product and can continue to use it. “Once again, I'm seriously sorry, it has failed everyone's expectations.”