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Why was my ACH deposit rejected?

Your ACH deposit may be rejected for the following reasons: 

1) Invalid ABA code (routing number) or Swift code. Please link your bank again with the correct information. 

2) Your ACH link has expired. If you changed your bank account password, registered email, or other key information, the current ACH link will expire. In that case you must unlink your ACH and reverify your bank account. 

3) Our ACH failed to connect your bank account due to problematic connections to or from the bank. In this case, please unlink your bank account and relink it through the micro-deposit verification. 

>>> How do I unlink my current bank account and link a new one?


If you would like to know the specific reason your ACH deposit was rejected, please send us a screenshot of the problem via Help Center, and we will help you get to the bottom of it.

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