Bank Freezes

Why is my linked bank account frozen?

Your linked bank account may be frozen for several reasons, including:

• You have multiple reversals and or failed transactions.
• Discrepancies between the name on your bank account and your Webull account.
• Linking the same bank account to multiple Webull accounts.
• Security or compliance issues flagged by Webull or your bank.

How do I unfreeze my account?

To unfreeze your linked bank account, you will be required to send us a bank statement. For guidance using our mobile app, please follow the instructions outlined below:

App:

1. Tap the Webull logo (bottom center) and select your account.
2. Navigate to Transfers.
3. Under Linked Account(s), Select Unfreeze.

Web:

1. Navigate to My Account (top right).
2. Locate Deposit ➝ ACH.
3. Select Unfreeze.

Bank statements are requested for several reasons, primarily to lift restrictions and verify bank details. By providing a bank statement, we can help remove these restrictions and confirm your information.

What details are required on my bank statement?

When sending us a bank statement, be sure your copy includes the following data:

1. Your full name
2. Address
3. Account number