CCRC

China Customer Relations Centers, Inc. is a business process outsourcing (BPO) service provider focusing on the complex, voice-based segment of customer care services, including customer relationship management, technical support, sales, customer retention, marketing surveys and research for certain major enterprises in the People's Republic of China (PRC). The Company's customers are the provincial subsidiaries of various telecommunications carriers in the PRC. It also provides outsourcing services to its clients whereby they can lease its employees to work at their offices. The Company operates its business through contractual arrangements between its subsidiary, wholly foreign owned enterprise (WFOE) and its variable interest entity, Shandong Taiying Technology Co., Ltd (Taiying). Its line of services includes Inbound Customer Care Service and Outbound Customer Care Service. The Company's inbound customer support service offers answering service hotlines in China, round the clock.