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Britain says e-gate border issue has been resolved

reuters.com · 09/24/2021 09:31
Britain says e-gate border issue has been resolved

- Britain said a problem with e-gates electronic passport controls at a number of airports had been resolved after the failure caused huge queues at airports including London Heathrow.

"This afternoon a technical issue affected e-gates at a number of ports. The issue was quickly identified and has now been resolved," a Home Office spokesperson said.

"We have been working hard to minimise disruption, and apologise to all passengers for the inconvenience caused."


(Reporting by Michael Holden; editing by Guy Faulconbridge)

((michael.holden@thomsonreuters.com; +44 207 542 3213; Reuters Messaging: michael.holden.thomsonreuters.com@reuters.net))