Qantas said it is investigating the percentage of data stolen during a cyber attack on one of its customer service centers, but the amount is expected to be quite large. On Monday, a third-party platform used by a Qantas customer service center detected unusual activity; the system has now been quarantined. Customer service records for approximately 6 million customers are stored on the platform. Credit card details, personal financial information, and passport details are not stored in this system. The stolen data includes some customers' names, email addresses, phone numbers, dates of birth, and frequent flyer numbers. The incident had no impact on Qantas operations or aviation safety. All Qantas systems remain secure.

Qantas said it is investigating the percentage of data stolen during a cyber attack on one of its customer service centers, but the amount is expected to be quite large. On Monday, a third-party platform used by a Qantas customer service center detected unusual activity; the system has now been quarantined. Customer service records for approximately 6 million customers are stored on the platform. Credit card details, personal financial information, and passport details are not stored in this system. The stolen data includes some customers' names, email addresses, phone numbers, dates of birth, and frequent flyer numbers. The incident had no impact on Qantas operations or aviation safety. All Qantas systems remain secure.