On April 16, the reporter discovered that JD takeout was suspected to have “crashed”. The interface showed “The internet is not working, please try again”. In addition, many netizens reported “crashing” on social media. Some netizens even urged JD to “dispose of it quickly, and wait to eat.” In an interview with reporters, JD customer service said, “Your feedback is that you are unable to participate in the purchase. We have urgently verified and investigated the reason. We recommend that you try to place an order again later.” As of 11:40, the reporter inquired that takeout from JD had returned to normal.

On April 16, the reporter discovered that JD takeout was suspected to have “crashed”. The interface showed “The internet is not working, please try again”. In addition, many netizens reported “crashing” on social media. Some netizens even urged JD to “dispose of it quickly, and wait to eat.” In an interview with reporters, JD customer service said, “Your feedback is that you are unable to participate in the purchase. We have urgently verified and investigated the reason. We recommend that you try to place an order again later.” As of 11:40, the reporter inquired that takeout from JD had returned to normal.